WHAT CAUSES A CONDENSATE WATER LEAK?
WHY DOES DIRT ACCUMULATE WHEN I CHANGE MY FILTERS REGULARLY?
Even though you keep a clean filter in the unit, dirt will accumulate on the coil and in the drain circuit. This is because most filters are only about 5% efficient and let a lot of fine particulate materials go right through. The evaporator coil is wet during cooling operation and collects a lot of material on its surface or in the drain pan.
HOW CAN I KEEP THIS FROM HAPPENING AGAIN?
WHAT IS A WARRANTIED COIL CLEANING?
If you called us out for a condensate water leak, we are going to try to repair it to the best of our ability. However, if the primary cause of your leak is a dirty evaporator coil and drain circuit, then only a very thorough cleaning can be trusted effective. Unfortunately, construction and equipment design do not leave us with the working room or orientation to physically get to every portion of the coil and drain.
Only if we completely remove your coil and drain pan, take it outdoors and thoroughly clean it, can we be sure all dirt has been removed from between the fins of the coil and the space between coil and pan. The fins are very close and sometimes the dirt has hardened over time. This thorough cleaning requires removing the refrigerant (Freon) charge, cutting the coil out of the system, replacing it after the cleaning along with pulling a vacuum on the system and recharging it. This is why this repair is so costly. If you do not choose to have this done, we may vary well still be able to do a good job of cleaning and you not have further problems this season, but we cannot guarantee it. If we do a warranty coil cleaning and you maintain clean filters in your system, we can warrant that you will have no further condensate leak problems due to dirt accumulation for the rest of the cooling season.
HOW CAN I AVOID HAVING TO DO THIS AGAIN?
Once your unit has been thoroughly cleaned, a regular preventative maintenance with scheduled cleaning should eliminate the need to do this in the future. Ask your technician about our service agreement.